12. December 2020 Webinar: Donor Surveys to Gauge the Sweet Spot
Join us as we explore best in class surveying practices including identifying the right questions, attaining organizational buy-in, and turning your survey results into actionable strategy.
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December 15, 2020
Presented by Lynne Wester & Angie Joens
Donor satisfaction is the number one driver of donor loyalty. How satisfied are your donors with recognition, engagement, and communication they receive from your organization? What resonates with your donors in their giving experience? What culinary risks can we take with our supporters? Asking key questions and changing our work from being reactive and anecdotally based, to forward-thinking strategy based on solid donor feedback is step one in your long-term success. Join us as we explore best in class surveying practices including identifying the right questions, attaining organizational buy-in, and turning your survey results into actionable strategy. Let’s ensure your efforts are hitting your donors’ sweet spot.